Our Services

CCI offers a wide range of reliable and flexible audio, web/video and professional managed conferencing options to make long-distance collaboration easy and pain-free. CCI caters to customers' unique conference call requirements, delivering solutions to over 5,000 business, enterprise and government customers, including many Top 500 companies.

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Our Story

We have been servicing small to medium businesses and large-scale enterprises in New Zealand, Australia and around the world for over 15 years and we're currently generating more than 50 million audio conferencing minutes per annum.

CCI is a subsidiary of MNF Group Limited (ASX:MNF), one of Asia-Pacific’s fastest-growing technology companies. Listed on the ASX since 2006, it is now capitalised at around $450M and has twice won the Forbes Asia-Pacific “Best under a Billion” award. For further information about MNF Group Limited please visit mnfgroup.limited.

The Group’s smart IP voice network delivers a diversified portfolio of voice products to over 250 global providers and 100,000 retail customers across multiple brands.


Our Technology

Our audio conferencing service is provided by state-of-the-art conferencing bridges. They allow us to offer a reliable service and an outstanding conferencing experience for thousands of simultaneous users. The bridges are housed in separate locations to ensure infrastructure redundancy, and full network management and monitoring to provide high-quality, reliable conferencing.


Our Promise

 

Experienced operator support 24/7/365

Experienced operator support 24/7/365

You'll always talk to a real person. Our phone and online support services ensure a rapid response. There's no waiting, whatever your time zone.

Seamless service onboarding

Seamless service onboarding

We ensure a seamless transition from your existing provider or fast and easy setup if you're conferencing for the first time.

Product and services training

Products and services training

We provide complimentary training online or over the phone. On-site training at your preferred location can also be arranged. Ask us how.

Complimentary consultation

Complimentary consultation

We offer a complimentary assessment of your conferencing requirements, allowing us to create a tailored service solution based on your specific needs.

 


Why choose CCI?

Backed by APAC industry leader

CCI is a subsidiary of MNF Group Limited (ASX:MNF), one of Asia-Pacific’s fastest growing technology companies. MNF develops and operates a global communications network and software suite enabling some of the world’s leading innovators to deliver new-generation communications solutions. The Group’s smart IP voice network delivers a diversified portfolio of voice products to many global providers.

State-of-the-art infrastructure

Our conferencing service is supplied through two fully-redundant conferencing bridges, ensuring exceptional audio quality. The bridges are located in geographically-diverse locations to provide both full hardware and network redundancy, minimising transmission delays between callers. Control of our bridges helps enable routine maintenance to be performed without disruption, delivering seamless conferencing to our customers.

Enhanced call security

CCI's voice encryption technology prevents unauthorised monitoring of your conference calls. For you, the additional level of protection provided by this type of technology ensures call confidentiality, security and most importantly, peace of mind. 


Call us today to enquire about our services

+61 3 9070 6000

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"The system has worked without fault so far but what I’ve really been impressed with is the customer service – staff are always extremely prompt with my queries and always give me a comprehensive reply."

Lieske Dowd, Women’s Community Shelters