Conference Call International (CCI) has been providing high-quality, reliable conferencing and collaboration services to thousands of businesses globally since 2001. Our state-of-the-art conferencing and collaboration technologies allow for rapid growth into the unified communications market and generate more than 50 million minutes of audio conferencing each year.

In early 2017, CCI became part of MNF Group Limited; one of Asia-Pacific's fastest-growing technology companies. Listed on the ASX since 2006, MNF Group (ASX:MNF) is now capitalised at over $400M and has twice won the Forbes Asia-Pacific "Best under a Billion" award.

MNF develops and operates a global communications network and software suite, enabling some of the world's leading innovators to deliver new-generation communication solutions. As the world moves to IP, MNF Group is building the brands, services, network and technology to lead the way.

As part of the MNF Group, CCI can offer excellent career prospects and opportunities. We care about our customers. We value honesty and fairness, and instil bravery in our team to challenge norms and be innovative. We believe we are stronger when we collaborate and we strive to deliver excellence in everything we do.

If you’d like to be part of something big, join the team and help shape the future of unified communications.

Scroll down to view current openings.



 

Current Openings      

*NEW* Digital Marketing Specialist

A rare and exciting opportunity to join an ASX listed company in Melbourne's CBD or on the Mornington Peninsula is available:

  • Highly collaborative team culture.
  • Work/life balance - one day-off a fortnight!
  • Training opportunities abound.
  • Based in Melbourne CBD or Mount Eliza office for the right applicant.
Conference Call International (CCI) is part of the MNF Group, one of Asia-Pacific's fastest growing technology companies. Listed on the ASX since 2006, it is now capitalized at over $400M, and twice winner of the Forbes Asia-Pacific "Best under a Billion" award.

CCI is an Australian-owned and operated leading provider of state-of-the-art audio, web and video conferencing services in Australia and New Zealand and has been helping people connect and collaborate around the world for 17 years.

The role:

Reporting to the Marketing Manager at CCI, the digital marketing specialist, is an integral part of a small, dynamic, fast-paced, highly-collaborative marketing team. You will share the responsibility of the company’s digital marketing activities across Social Media, SEO, SEM, content marketing and email marketing with a focus on lead generation, customer engagement and retention. You will also be an important contributor to the overall marketing strategy.

Your demonstrated experience and success in lead generation and conversion optimisation techniques is critical to your success in this role.

You will;

  • Coordinate and report on scheduled and ad-hoc email marketing campaigns, devise and manage automated email workflows.
  • Drive the social media strategy, write posts, and coordinate paid campaigns.
  • Write for a B2B audience across all forms of content including (but not limited to) email campaigns, case studies, product brochures, blog posts, and online advertising.
  • Maintain and update company websites and landing pages with a focus on SEO best practice.
  • Provide insightful, analytic reporting on the marketing activity you are responsible for.
  • Liaise with 3rd party providers in relation to video production and creation of other marketing assets as needed.

 Highly regarded skills:

  •  Previous experience in digital marketing for B2B.
  • Understanding of online and print fundamentals of creative design.
  • Data analysis using Google analytics and campaign reporting.
  • Customer-focussed experience.

Requirements:

  • Minimum 2-5+ years' experience working in an in-house digital marketing department.
  • Bachelor's qualification/s in digital marketing or related discipline.
  • Exceptional verbal and written communication skills and the ability to share ideas and have a solution-focused mindset.
  • Demonstrated, experience in writing for a variety of channels.
  • An ability to think and act beyond your task list and take on constructive feedback – a growth mindset.
  • Exceptional attention to detail.
  • A genuine interest and passion for digital marketing – be ready to hit the ground running.

We are as interested in you as we are your experience. Besides your technical skills and experience, what will set you apart is your attitude and personality. Feel free to supply additional material over and above your CV if you think it will add value to your application.

CCI is an equal opportunity employer. All applications will be treated with the strictest confidentiality. No recruiters, please.

To learn more about MNF Group Limited, and CCI and its brands, go to:

www.conferencecall.international
www.expressvirtualmeetings.com.au
www.teleconference.com.au
www.conferencecall.com.au

www.mnfgroup.limited

Conferencing Support Consultant
  • Mt Eliza location
  • Customer Service, level 1 tech support with a bit of sales
  • Part-time permanent, 4 days per week and an after hours shift from home

  • Highly collaborative team culture
  • Work/life balance - 4 days in office and 1 on call shift per week from home plus 1 in 4 or 5 weekends on call
    mobile phone and laptop provided
  • Intensive training
  • Based in our Mount Eliza office

We are looking for a Conferencing Support Consultant to join our team. This role is responsible for providing excellence in customer service, level 1 technical support for video and audio calls, and facilitating managed operator calls.

If you are passionate about customer service and enjoy helping customers resolve technical challenges, then this could be the role for you!

Day to day you will:

  • Perform all our operator managed services – speak to major celebrities
  • Penetrate and grow existing B2B accounts by providing tailored solutions
  • Provide level 1 technical support to our customers
  • Work 4 shifts in the office Monday to Friday, one evening per week and 1 weekend in 4 or 5 from home

You need to have the following skills and experience:

  • Strong customer service background
  • Ability to provide level 1 technical support
  • Goal orientated with a proven ability to multi-task and stay calm under pressure
  • Ability to work in a fast-paced environment within multiple technical platforms
  • Ability to work within the demands of a 24-hour, 7-day week operation
  • Exceptional written and verbal communication skills
  • Excellent organisational/time-management skills
  • An ability to think beyond your task list – growth mindset
  • Strong attention to detail
  • An enthusiastic can-do attitude

To be successful in the role, you will be an agile, innovative thinker with a willingness to learn and succeed. You can expect a large amount of autonomy in a highly collaborative working environment within this fast growing, telecommunications company.

Advice

We are as interested in you as we are your experience. Besides your technical skills and experience, what will set you apart is your attitude and personality. Feel free to supply additional material over and above your CV if you think it will add value to your application.

MNF is an equal opportunity employer. All applications will be treated with the strictest confidentiality. No recruiters please.

To learn more about MNF Group Limited, and CCI and it's brands, go to: 

www.conferencecall.international

www.expressvirtualmeetings.com.au

www.teleconference.com.au

www.conferencecall.com.au

www.mnfgroup.limited

To apply

Please click here to apply for this role.

If you have any questions about the position, please send an email to careers@conferencecall.international.

 

Expression of Interest  

Fill in the form below and we will contact you when a suitable position becomes available. 

 


 

"At CCI we love to cater to our customers' unique conferencing requirements to deliver a solution far beyond their expectations. That’s what motivates us and makes us proud to come to work every day.

We are a fast-paced, dynamic team with a very positive work environment where leaders care about their teams on a personal and professional level. We recognise triumphs and achievements, and celebrate personal milestones.

We uphold the value of work-life balance and strive to help our employees fit work into their busy schedules with flexible working hours. We value our highly trained and capable team, and provide opportunities for everyone to learn, grow and advance their careers."

Andrea Goding General Manager

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