Our Services

CCI offers a wide range of reliable and flexible audio, web and professional managed conferencing options to make long-distance collaboration easy and pain-free. As a member of the TaaS panel, CCI offers a complete range of government-approved conferencing services specifically designed for New Zealand government agencies. 

CCI caters to customers' unique conference call requirements, delivering solutions to over 5,000 business, enterprise and government customers, including many Top 500 companies.

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Our Story

We have been servicing small to medium businesses and large-scale enterprises in New Zealand, Australia and around the world for over 15 years and we're currently generating more than 50 million audio conferencing minutes per annum.

CCI is a subsidiary of MNF Group Limited (ASX:MNF), one of Asia-Pacific’s fastest-growing technology companies. Listed on the ASX since 2006, it is now capitalised at around $450M and has twice won the Forbes Asia-Pacific “Best under a Billion” award. For further information about MNF Group Limited please visit mnfgroup.limited.

The Group’s smart IP voice network delivers a diversified portfolio of voice products to over 250 global providers and 100,000 retail customers across multiple brands.

Our Technology

Our audio conferencing service is provided by state-of-the-art conferencing bridges. They allow us to offer a reliable service and an outstanding conferencing experience for thousands of simultaneous users. The bridges are housed in separate locations to ensure infrastructure redundancy, and full network management and monitoring to provide high-quality, reliable conferencing.

Our Promise

Experienced operator support 24/7/365

We offer complimentary phone and online support during business hours when you need it most, as well as affordable support after hours. When you contact us, you'll always talk to a real person.

Seamless service onboarding

CCI provides a thorough onboarding process which includes seamless transition from your existing provider or fast and easy setup if you're using conferencing for the first time.

Products and services training

Complimentary training on how to use our products and services is available online or over the phone. If onsite training at your preferred location is required, contact us for further information.

Complimentary consultation

We offer a complimentary assessment of your conferencing requirements. Following your assessment, we will create a tailored service solution based on your specific needs.

Why choose CCI?

Backed by APAC industry leader

CCI is a subsidiary of MNF Group Limited (ASX:MNF), one of Asia-Pacific’s fastest growing technology companies. MNF develops and operates a global communications network and software suite enabling some of the world’s leading innovators to deliver new-generation communications solutions. The Group’s smart IP voice network delivers a diversified portfolio of voice products to many global providers including CCI and New Zealand-based TNZI and Symbio Networks (Symbio Wholesale NZ Ltd).

State-of-the-art infrastructure

Our conferencing service is supplied through two fully-redundant conferencing bridges, ensuring exceptional audio quality. The bridges are located in geographically-diverse locations to provide both full hardware and network redundancy, minimising transmission delays between callers. Control of our bridges helps enable routine maintenance to be performed without disruption, delivering seamless conferencing to our customers.

Low call rates for government agencies

CCI offers tailored solutions, competitive pay-as-you-go conferencing rates and impeccable customer service. The conferencing service is accessible via dedicated New Zealand dial-in, national toll free or international dial-in numbers. Our government-approved rates and service level agreement are locked in.

Enhanced call security

CCI's voice encryption technology helps prevent unauthorised monitoring of your conference calls. For government agencies, the additional level of protection provided by this type of technology ensures call confidentiality, security and most importantly, peace of mind.

High-definition (HD) voice conferencing

CCI is one of the only conferencing companies worldwide to offer HD voice conferencing. If your phone system supports this, you will automatically gain access to the clearest audio conferencing you’ve ever heard through the latest in conferencing bridge technology.

Trusted by 10,000+ customers worldwide

With over 15 years of experience, we are trusted by a variety of industries all over the world (including publicly-listed, private and not-for-profit companies) to provide secure, high-quality, on-demand conferencing 24/7.

Call us today to enquire about our services

0800 359 800

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"The system has worked without fault so far but what I’ve really been impressed with is the customer service – staff are always extremely prompt with my queries and always give me a comprehensive reply."

Lieske Dowd, Women’s Community Shelters